State Farm® Insurance Agent Shay Conder

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

Review on Review on

What our customers say about us...

Mary Fillmore

August 23, 2022

1 out of 5

"Dishonest and self-serving -- As a 20+ year State Farm client, I went to this office when I moved to town and needed to obtain renters insurance. I was never allowed to see an agent as the front receptionist took over everything, including asking about moving my vehicles over. I declined but told her I'd be willing to accept a quote for Utah coverage. -- Shortly after this an acquaintance asked me where I got my insurance through. When I told them it was Shay Conder's office they immediately advised me to be on my guard as that office can be "shady". Not long after this I get notes from my current provider stating my auto coverage has been cancelled "per my request". No such request was ever made by me. It came directly from Shay Conder's office. They never provided me a quote but took it upon themselves to cancel my coverage with a different agent - against my will - and move it over to themselves (I have no idea what type of coverage I'm supposedly signed up for now), and I'm getting past due notices in the mail -- Incidentally, I always paid my prior agent through direct deposit. Nothing would be past due if this office hadn't stuck their hands "in the cookie jar" and started making problems. I'm paying "I don't know what rate" for "who knows what coverage" and now I have one more hurdle to work through before I can even register my vehicles in-state."

Hermeli Ramirez

August 20, 2021

5 out of 5

"(Translated by Google) Well the receptionist is good to attend to them I recommend them (Original) Bien la recepcionista es buena para atender selos recomiendo"

Mellony

April 26, 2021

4 out of 5

"Great service and rates!"

Jason Crapo

February 2, 2021

5 out of 5

"Does what he can to get you the best rate"

Travis Kliewer

December 11, 2020

5 out of 5

"Don't mistake this review for a critique of State Farm as an insurance company in general. (Which incidentally is also positive.) Shay Conder and staff as an insurance agent are friendly, knowledgeable, and are most willing to help find what your needs are."

Arly Ordonez

October 31, 2019

5 out of 5

"This guy is amazing if you ever need an insurance stop by his place or call him."

Jim Hoag

June 9, 2019

5 out of 5

"I have had State Farm insurance most of my life and I have always been happy with their rates and their response when I've had problem. For me, this is the best company out there."

Slow Walker

June 7, 2019

3 out of 5

"Convenient location if you ever have to go to your insurance agents location but with everything done online these days is really no need to stop by I’m besides you’re in good hands with Allstate"

tina conder

February 20, 2019

5 out of 5

"Shay and his team are amazing and always so willing to help me with all my insurance needs and questions. They have a great team and truly some of the best in the business!"

Evan Belshe

September 26, 2018

5 out of 5

"Shay is a great agent, works hands on with all of his clients instead of working in the background. Great customer service, I would highly recommend."

Nate Casper

June 1, 2018

5 out of 5

"If you are looking for someone who is transparent , knowledgeable and genuinely cares about your future then give Shay a call. Great customer service. Also best insurance rates around !"

Katey

May 12, 2018

5 out of 5

"Shay and zack are good guys that alwase make sure I'm taken care of. I have been using them for years now and never had and problems. 😄 -josh Flaker"

Stephen Ezra West (Dr Ez)

May 9, 2018

5 out of 5

"You are the best! Any time I've needed help, you've taken care of business!"

Joel Templeton

March 12, 2018

5 out of 5

"Shay and his staff are amazing. They have great customer service and can answer any questions or concerns you may have when it comes to your insurance needs."

Dan Seaman

March 7, 2018

5 out of 5

"I have worked with Shay on multiple occasions. Shay and his staff are thorough and truly look out for his policyholders best interest. I would recommend him to anyone that is looking for an agent that puts his clients needs above all else and is there when you need him"

Bambie Nielson

March 6, 2018

5 out of 5

"Love this office! Anytime I have a question or need something, they are quick to get it handled! Couldn’t ask for a better Agent! Shay and Zach are the best!!!"

Jessica Rockey

March 6, 2018

5 out of 5

"This office is amazing! Shay and Zach are great to work with and so helpful. They have always been very professional and answer any questions I have. Would definitely recommend!"

Joey Webb

November 10, 2017

5 out of 5

"Shay is an agent you can trust. He listens to his clients needs and has great customer service to be there when you need him."

Dead Drift Duo

November 3, 2017

5 out of 5

"Shay is a fantastic insurance agent! The staff working in his office are very friendly, and the customer service they offer is excellent!! I recommend them to everyone I can!"

Eden Wen

October 31, 2017

1 out of 5

"This office was good at the beginning for being a listening ear while I was talking about the difficulties I've had with my last insurance. Got me a good rate and had an easy on-boarding. For that, I give them a star. I've sent many emails, made many phone calls and have never been able to get a hold of anyone since I've been a client (a couple months over a year). I got one coupon once after leaving a message about a chip in my windshield, but it came to me 2 months after my call, at which point I had already had it repaired. I will say that they did give me a call back last month. Wait, oh yeah, it was because I called corporate and complained about this office. I've switched over to another agent in Provo and already have had 100% response rate—and, most importantly, immediate response. Like, someone actually answered the phone! Funny how other reviews are the complete opposite of mine. It does sound like a really nice agency. That just wasn't my experience."

Brigham Larsen

October 24, 2017

3 out of 5

"Nice people, though there was always a change in premium, or a mysterious "error" in the State Farm system... Got a better quote from a friend and leapt at the chance to switch. Oddly enough, the easiest part of being with State Farm was canceling the policies."

Joshua Bell

October 19, 2017

5 out of 5

"Shay is the best in the business. He’s my guy for insurance. There’s a lot to be said for good service, and Shay provides the best in class service. He makes the process so simple and seamless. We’ve worked with Farmers agents and Independent agents in the past. But we will stick with Shay and State Farm because the service is top notch."

Alicia Bell

October 19, 2017

5 out of 5

"My experience with State Farm has been amazing! Shay is always there when I have questions and responds so quick when I need help. I highly recommend Shay Conder as your agent."

Angel Huess

October 18, 2017

5 out of 5

"By far the best agent, he is always available to talk to, and always looking for the best interest of his customer."

Cassidi Jepson

October 18, 2017

5 out of 5

"Shay is great! I have been with his office for years now and have never had a bad experience. He truly cares about his customers and couldn't care less about making the sell as long as he is doing what's best for you. His team is the same way. I have sent my whole family to him. If you want a great agent and to feel like more than a number, Shay is your man."

What our customers say about us...

Mary Fillmore

August 23, 2022

1 out of 5

"Dishonest and self-serving -- As a 20+ year State Farm client, I went to this office when I moved to town and needed to obtain renters insurance. I was never allowed to see an agent as the front receptionist took over everything, including asking about moving my vehicles over. I declined but told her I'd be willing to accept a quote for Utah coverage. -- Shortly after this an acquaintance asked me where I got my insurance through. When I told them it was Shay Conder's office they immediately advised me to be on my guard as that office can be "shady". Not long after this I get notes from my current provider stating my auto coverage has been cancelled "per my request". No such request was ever made by me. It came directly from Shay Conder's office. They never provided me a quote but took it upon themselves to cancel my coverage with a different agent - against my will - and move it over to themselves (I have no idea what type of coverage I'm supposedly signed up for now), and I'm getting past due notices in the mail -- Incidentally, I always paid my prior agent through direct deposit. Nothing would be past due if this office hadn't stuck their hands "in the cookie jar" and started making problems. I'm paying "I don't know what rate" for "who knows what coverage" and now I have one more hurdle to work through before I can even register my vehicles in-state."

Hermeli Ramirez

August 20, 2021

5 out of 5

"(Translated by Google) Well the receptionist is good to attend to them I recommend them (Original) Bien la recepcionista es buena para atender selos recomiendo"

Mellony

April 26, 2021

4 out of 5

"Great service and rates!"

Jason Crapo

February 2, 2021

5 out of 5

"Does what he can to get you the best rate"

Travis Kliewer

December 11, 2020

5 out of 5

"Don't mistake this review for a critique of State Farm as an insurance company in general. (Which incidentally is also positive.) Shay Conder and staff as an insurance agent are friendly, knowledgeable, and are most willing to help find what your needs are."

Arly Ordonez

October 31, 2019

5 out of 5

"This guy is amazing if you ever need an insurance stop by his place or call him."

Jim Hoag

June 9, 2019

5 out of 5

"I have had State Farm insurance most of my life and I have always been happy with their rates and their response when I've had problem. For me, this is the best company out there."

Slow Walker

June 7, 2019

3 out of 5

"Convenient location if you ever have to go to your insurance agents location but with everything done online these days is really no need to stop by I’m besides you’re in good hands with Allstate"

tina conder

February 20, 2019

5 out of 5

"Shay and his team are amazing and always so willing to help me with all my insurance needs and questions. They have a great team and truly some of the best in the business!"

Evan Belshe

September 26, 2018

5 out of 5

"Shay is a great agent, works hands on with all of his clients instead of working in the background. Great customer service, I would highly recommend."

Nate Casper

June 1, 2018

5 out of 5

"If you are looking for someone who is transparent , knowledgeable and genuinely cares about your future then give Shay a call. Great customer service. Also best insurance rates around !"

Katey

May 12, 2018

5 out of 5

"Shay and zack are good guys that alwase make sure I'm taken care of. I have been using them for years now and never had and problems. 😄 -josh Flaker"

Stephen Ezra West (Dr Ez)

May 9, 2018

5 out of 5

"You are the best! Any time I've needed help, you've taken care of business!"

Joel Templeton

March 12, 2018

5 out of 5

"Shay and his staff are amazing. They have great customer service and can answer any questions or concerns you may have when it comes to your insurance needs."

Dan Seaman

March 7, 2018

5 out of 5

"I have worked with Shay on multiple occasions. Shay and his staff are thorough and truly look out for his policyholders best interest. I would recommend him to anyone that is looking for an agent that puts his clients needs above all else and is there when you need him"

Bambie Nielson

March 6, 2018

5 out of 5

"Love this office! Anytime I have a question or need something, they are quick to get it handled! Couldn’t ask for a better Agent! Shay and Zach are the best!!!"

Jessica Rockey

March 6, 2018

5 out of 5

"This office is amazing! Shay and Zach are great to work with and so helpful. They have always been very professional and answer any questions I have. Would definitely recommend!"

Joey Webb

November 10, 2017

5 out of 5

"Shay is an agent you can trust. He listens to his clients needs and has great customer service to be there when you need him."

Dead Drift Duo

November 3, 2017

5 out of 5

"Shay is a fantastic insurance agent! The staff working in his office are very friendly, and the customer service they offer is excellent!! I recommend them to everyone I can!"

Eden Wen

October 31, 2017

1 out of 5

"This office was good at the beginning for being a listening ear while I was talking about the difficulties I've had with my last insurance. Got me a good rate and had an easy on-boarding. For that, I give them a star. I've sent many emails, made many phone calls and have never been able to get a hold of anyone since I've been a client (a couple months over a year). I got one coupon once after leaving a message about a chip in my windshield, but it came to me 2 months after my call, at which point I had already had it repaired. I will say that they did give me a call back last month. Wait, oh yeah, it was because I called corporate and complained about this office. I've switched over to another agent in Provo and already have had 100% response rate—and, most importantly, immediate response. Like, someone actually answered the phone! Funny how other reviews are the complete opposite of mine. It does sound like a really nice agency. That just wasn't my experience."

Brigham Larsen

October 24, 2017

3 out of 5

"Nice people, though there was always a change in premium, or a mysterious "error" in the State Farm system... Got a better quote from a friend and leapt at the chance to switch. Oddly enough, the easiest part of being with State Farm was canceling the policies."

Joshua Bell

October 19, 2017

5 out of 5

"Shay is the best in the business. He’s my guy for insurance. There’s a lot to be said for good service, and Shay provides the best in class service. He makes the process so simple and seamless. We’ve worked with Farmers agents and Independent agents in the past. But we will stick with Shay and State Farm because the service is top notch."

Alicia Bell

October 19, 2017

5 out of 5

"My experience with State Farm has been amazing! Shay is always there when I have questions and responds so quick when I need help. I highly recommend Shay Conder as your agent."

Angel Huess

October 18, 2017

5 out of 5

"By far the best agent, he is always available to talk to, and always looking for the best interest of his customer."

Cassidi Jepson

October 18, 2017

5 out of 5

"Shay is great! I have been with his office for years now and have never had a bad experience. He truly cares about his customers and couldn't care less about making the sell as long as he is doing what's best for you. His team is the same way. I have sent my whole family to him. If you want a great agent and to feel like more than a number, Shay is your man."